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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jane Backert

June 26, 2026

5  out of  5
rating by Jane Backert
"I misplaced a refund check. The team was quickly able to replace it. Wow!"
We responded:
"Hi Jane - Thank you so much for you kind review! I am glad our team was able to quickly replace it for you. We appreciate your support and are always here to help!"
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Sade M

May 22, 2026

1  out of  5
rating by Sade M
"If could give zero stars i would. My husband called to start insurance back in February & Zack was our agent. He signed up for car insurance as well as our renters insurance. We paid the renters insurance for the whole year on the initial phone call. It is now May & every single month since February we get s bill from State farm requesting $27 for rental insurance as if we never paid. One month my apartment even emailed us & threatened to fine us bc the rental insurance was going into a cancellation status in their system due to state farms error. My husband’s car insurance even fluctuates in price monthly after he was given a quote of one set price. I have called 4-5 times requesting to speak to Zack to get the matter resolved & each time i get “he’s in a meeting” or “he’s on a call” with a promise that he’ll call back. He literally never calls back & the women that answer the phone act as if they will resolve the issue & they do NOT. Im so fed up with this office & their lack of professionalism & poor customer service."
We responded:
"Thank you for sharing this—We are very sorry for the billing issues and the frustration this has caused. We understand how concerning it is to receive monthly renters' insurance bills after you have already paid, and to have your apartment warn you about possible cancellation due to an error.
We’d like the chance to make this right and improve your experience. If you could please contact our office at 410-256-4413, so we can review what happened and assist you with the next steps, we would greatly appreciate it. Again, we’re sorry for the service gaps you reported, and we appreciate the opportunity to address this directly."
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Steve C

May 15, 2026

5  out of  5
rating by Steve C
"I Have been with this team more years then i can remember. Marianne is awesome ! Patrick has built just a great team, they are always there for any questions , reviews and they just generally care about their customers."
We responded:
"Thank you for your amazing review Steve! We really appreciate it, especially from someone who's been with our team for so long. I'm also thrilled to hear Marianne has been awesome for you. Thanks again for your trust and for sharing your experience!"
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Philip

April 15, 2026

5  out of  5
rating by Philip
"I had a friendly and very comfortable experience with Amanda following through my registration process. I would absolutely recommend 10/10"
We responded:
"Thank you so much Philip! Knowing your experience with our team was friendly and positive means everything to us. We'll be sure Amanda gets your compliments! Thanks for recommending us 10/10 - we truly appreciate you!"
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Mary Satterfield

April 15, 2026

5  out of  5
rating by Mary Satterfield
"Ariel is the most sweetest, kind and helpful person... she knows how to solve problems, Thank Ariel so much 💯💯"
We responded:
"Mary, thank you! This review was so sweet to read, it really made our day - especially Ariel's! We really appreciate you and look forward to continuing to help you in the future!"
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KariAnn S

April 13, 2026

5  out of  5
rating by KariAnn S
"Working with this insurance team has been an exceptional experience. Everyone has been knowledgeable and responsive. I would like to give Ariel a special shout out as she answers the phone 9 out of 10 times when I call. She is always pleasant and professional."
We responded:
"Thank you for the wonderful review! We're truly glad you had an exceptional experience working with our team. We really appreciate you recognizing how knowledgeable and responsive our team has been - and we'll be sure to pass along your special shout out to Ariel! Thanks again for choosing us!"
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Deborah Stewart-Akles

April 10, 2026

5  out of  5
rating by Deborah Stewart-Akles
"Thank you, Ariel"
We responded:
"Thank you Deborah for you 5-star review! We are happy to hear you thought our prices were great and that you had a wonderful experience with Ariel. We truly appreciate your business and hope to see you again soon!"
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Jason Miller

April 9, 2026

5  out of  5
rating by Jason Miller
"Changed all my insurance to State Farm through Patrick's team. Ariel was especially helpful by navigating me through the process and getting me every discount that I could qualify for.
Special group of people in this office."
We responded:
"Thank you, Jason! It means a lot to us, especially coming from someone who is part of our extended family. We're proud to have Ariel on our team - her dedication to helping customers truly shines! We're glad to have such a close-knit and caring team, and we're grateful to have you as part of our community!"
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Jenn Ward

April 9, 2026

5  out of  5
rating by Jenn Ward
"I recently moved to this agency and Ariel has been fabulous! She helped me save on my car insurance and took the time to figure out the appropriate coverage for my needs across all my policies. It’s rare and I appreciate having such caring and personal service in this ever automated world."
We responded:
"Thank you for sharing your experience Jenn! We're delighted that Ariel was able to assist you in finding the best coverage. Providing personalized service is very important to us, as we truly value our customers. We appreciate your trust in us and look forward to continuing to support your insurance needs!"
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Victoria Vanassa

April 7, 2026

5  out of  5
rating by Victoria Vanassa
"I've been with this insurance company/agent for years. Marianne has been wonderful and so helpful through all the processes that we've had. From new drivers, new house, new cars, accidents; she has handled all of our insurance needs with great attention and promptness. Always a pleasure."
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The Davis'es Family

April 6, 2026

5  out of  5
rating by The Davis'es Family
"Highly recommended to do business with. Everyone in this office is so friendly and helpful. Ariel is amazing at what she does & makes my life easier especially when changes come our way. If you need insurance. Contact this office"
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The Balance Beam

April 5, 2026

5  out of  5
rating by The Balance Beam
"By far the best State Farm Team ever!!!
Ariel has been a blessing and help.
The Team has really been there for me.
You are appreciated🌟🌟🌟🌟"
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Katherine Cymek

April 3, 2026

5  out of  5
rating by Katherine Cymek
"Ariel Miller and Patrick Starleper were so helpful in getting me insurance. This was my first time getting insurance for myself and I’m so glad that they were able to assist me, they made everything go smoothly and answered any questions I had. They were very personable and knowledgeable and with me every step of the way!"
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Laney Miller

April 2, 2026

5  out of  5
rating by Laney Miller
"I decided to get a quote for insurance to see if I could get a better rate than what I was paying with geico. Patrick sent me the quote which was $150 cheaper than what I was paying a month. Ariel Miller was assigned to me and made the process of changing over extremely easy and was a pleasure to work with. Customer service is amazing!"
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Mary Schafer

April 2, 2026

5  out of  5
rating by Mary Schafer
"Marianne was great assisting me with my insurance needs while living in Md. She even helped facilitate hooking me up with a new SF agent when I moved to another state!"
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Richard Campbell

March 25, 2026

5  out of  5
rating by Richard Campbell
"Super team, Marianne heads up Customer Service, and she has your best interest front and center. Ryan is my contact and he reminds me of when I had insurance with my Dad's Broker you just knew no matter what you were insured"
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Ralph Frank, Jr.

December 19, 2025

5  out of  5
rating by Ralph Frank, Jr.
"I was in yesterday for a policy review. We have been with Patrick for many years. The office has always been very professional and available to answer questions. Marianne is my point person and always takes great care of our family."
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Sabrina Bowling

December 15, 2025

5  out of  5
rating by Sabrina Bowling
"I’ve been working with Marianne and Patrick for some time now and they’re both amazing! If you’re shopping around for car insurance, do not hesitate to call!"
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Jessica Stowell

November 14, 2025

5  out of  5
rating by Jessica Stowell
"We have been using this agent for years! Patrick and Marianne always make sure we have all of our insurance needs taken care of. Great customer service from everyone there"
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Pat Stevens

November 11, 2025

5  out of  5
rating by Pat Stevens
"I have 5 Life Insurance Policies, my automobile, and home owners with Patrick Starleper State Farm Agency. I usually deal with Marianne and she is fantastic. Very patient with me and always pleasant to work with. I would tell anyone looking for insurance to contact them"
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Jack Beach

November 4, 2025

5  out of  5
rating by Jack Beach
"Marianne, whether on the phone or in person, makes sure that all of our questions are answered. She is thorough, detail-oriented, and extremely fun to talk or be with. She is always making sure that we have the best coverage, the best options, and the best price. Thank you, Marianne!"
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Sam Maiocco

October 29, 2025

5  out of  5
rating by Sam Maiocco
"Marianne is amazing! She always goes above and beyond to assist me anytime I call. There’s nothing better than the personal feel of a small local agency, compared to the larger carriers who only look at you as a number. I’d never consider going anywhere else!"
We responded:
"Thank you, Sam!! We feel the same way! Marianne will love reading this review!"
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cming Ng

October 11, 2025

1  out of  5
rating by cming Ng
"Extremely disappointing experience with this insurance agency. They have shown a complete lack of professionalism and responsibility in handling my girlfriend’s insurance policy. Despite multiple follow-ups, we received no proper response or assistance. Their disregard for customer concerns is unacceptable.

We are now seeking legal advice regarding their mishandling of the policy. I strongly recommend avoiding this agency — their communication and accountability are far below industry standards."
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Sheridan Costa

October 10, 2025

5  out of  5
rating by Sheridan Costa
"This crew is consistent, friendly and always looking out for their clientele. They personally reach out to make sure you don’t miss bill and how to get the best benefits. And Maryanne is the absolute best."
We responded:
"Thank you Sheridan!! Marianne is a rockstar and consistently getting positive feedback. Thank you for taking the time to review!!"
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Brennan Johnson

September 25, 2025

5  out of  5
rating by Brennan Johnson
"Had an excellent experience. They worked all day with me to secure the best rate for my homeowners insurance. Marianne was awesome."
We responded:
"Thank you, Brennan! We sincerely appreciate you taking the time to leave a five star review!! So glad we could help!!"